2 Harbour Road, Wanchai
+85225820200

Privacy Policy Guidelines

Privacy Overview

This document serves as our Privacy Policy. It outlines the types of personal information we collect from our website users, the purpose for collecting such information, and how we safeguard your data while providing personalized services.

Details We Obtain From You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (which is called anonymous data).

We may collect, use, store, transfer and process different kinds of personal data about you which we have grouped together as follows:

  • Identity Data includes first name, last name, username or similar identifier, marital status, title, date of birth and gender.
  • Contact Data includes billing address, delivery address, postal address, email address and telephone numbers.
  • Financial Data includes payment card details.
  • Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and geographic location, preferred language (used to display our website), browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you including device type (unique device identifiers) and device screen size (more details on our use of cookies is set out in the Cookies section below) and other technology on the devices you use to access this website.
  • Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, professional qualifications, reviews, feedback and survey responses.
  • Usage Data includes information about how you use our website, products and services, items you viewed or searched for, page response times, download errors, length of visits to certain pages (including how much time is spent on which pages), page interaction information (such as scrolling, clicks, and mouse-overs) and methods used to browse away from the page.
  • Marketing and Communications Data includes your preferences in receiving newsletters and marketing from us and our third parties and your communication preferences.
Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

If you fail to provide personal data

Where we need to collect personal data by law, or under the terms of a contract we have with you, and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open an account). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.

Your Data: Usage and Access

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
  • Where you have specifically consented to us using your personal data in a particular way (for example, when you consent to our use of non-essential cookies or to receiving our publications or newsletters). You have the right to withdraw consent at any time.
Purposes for which we will use your personal data

We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

Third-party Data Transparency

We might collaborate with third parties for promotional events where your personal information might be collected directly by these parties. It is advisable to review their privacy policies to understand their data handling practices.

Protecting Personal Information

Commitment to Privacy and Data Security

We prioritize your privacy and security, utilizing cutting-edge security technologies to safeguard your information. Data collection is limited to cases where you have provided consent, ensuring that personal information is used solely for its intended purpose and can be securely deleted upon request.

Linking to External Web Pages

This privacy notice does not extend to cover links to websites of course providers or advertisers. It is important to read the privacy statements on other websites you visit to understand their procedures for collecting, using, and disclosing personal information.

Revisions to the Existing Privacy Notice

We reserve the right to update or change our Privacy Policy at any time, and you should check this Privacy Policy periodically.

Site-specific Cookies

By using cookies, we can personalize and enhance your experience on our site. These cookies store data related to your site usage, which helps us improve site functionality and content. While you can disable cookies, this may limit some functionalities of our website. Visit our cookies use page for more information.